The short version, written like we’d say it to your face

What this covers

These terms apply when you buy or use any G-Lab Studio product: a website (Care or Growth), G-Guest, or G-Social. By paying for or actively using one of these, you’re agreeing to them. Questions — email hello@g-lab.studio.

What we do

We build and host your website, run your monthly Google/AI visibility work (Growth), run your booking system (G-Guest) and/or run your social content (G-Social) — exactly as described on the pricing page for the plan you bought. Included edits and support are bounded as described there; bigger requests get a fixed quote before we start.

What we need from you

• Accurate business details — name, hours, address, contact info
• Your OK before we publish anything that represents your business (photos, posts, review replies, prices)
• Rights to any photos or copy you send us to use

We never invent a review, a booking, a testimonial or a number about your business — everything we publish is either yours, verified, or clearly marked as an example.

No guaranteed rankings or results

Nobody can honestly promise a #1 Google ranking, a specific AI-assistant recommendation, or a set number of bookings — anyone who does is selling you something they can’t control. What we do guarantee is the work itself: the monthly actions on Growth, a working booking system on G-Guest, real posts going out on G-Social. Results compound over months, not days.

Payment & cancellation

Billing runs through Lemon Squeezy at the prices posted on our pricing pages, which may change with notice for future billing periods. The Growth plan is a monthly subscription with a 3-month minimum engagement; after month 3 you can cancel, pause or downgrade anytime. Full cancellation and refund terms are in our Refund Policy.

Who owns what

Your business content — your copy, your photos, your brand, your guest data — is and stays yours, exportable anytime. The underlying software (the G-Guest booking engine, the G-Social generation system, our site templates) is ours; you get to use it for your business, not to resell or copy it as your own product.

Fair use

G-Guest and G-Social are for running a real local business. Please don’t use them to spam, mislead guests, or for anything illegal — we’ll suspend an account that does.

Liability

We provide these services as-is, and do our best to keep them accurate and running. We’re not liable for indirect losses (lost bookings, lost revenue) beyond refunding fees you’ve paid us in the past 3 months for the affected product. If something’s wrong, tell us first — we’d rather fix it than argue about it.

Changes

If we change these terms materially, we’ll update this page and the "last updated" date above. If you have a dispute, email us first — we resolve almost everything directly.