For journalists and researchers
Press and citation
Everything here is free to quote with attribution to G-Lab Research. If you need the sample behind a figure, an unpublished cut of a dataset, or a comment, write to hello@g-lab.studio and you will get a real answer, including when the answer is “we do not know that yet”.
Definitions
Agent-ready booking
A local business is agent-ready for booking when an AI assistant, acting for a customer, can find it, understand what it offers, and complete a booking on the business’s own public booking path without a human filling the gaps.
G-Lab Agent-Ready Booking Score
A 0–100 measurement of a single business across four dimensions: online presence, customer actions, AI readiness and agent-ready booking. It is a public scoring framework, not an industry standard: the method is published and versioned, and the exact internal weights are not disclosed. Methodology and changelog.
G-Lab Agent-Ready Booking Index
The same measurement applied to a market rather than a business, so a city, country or vertical can be compared over time. About the Index.
Figures you can quote
These are third-party findings we cite, not our own. Our own figures will appear here as each index publishes, with its sample and method version attached.
45%
of consumers used AI to find a local business in 2026, up from 6% in the previous survey
BrightLocal, Local Consumer Review Survey 2026
83%
of restaurant locations did not appear in AI-generated recommendations
Uberall, 2026 QSR benchmark16%
of hotels appear in AI-generated recommendations at all
HotelWorld AI, Q1 2026 Visibility IndexBoilerplate
G-Lab measures how ready local businesses are to be found, understood and booked, then builds the websites, visibility and booking systems that close the gaps. G-Lab Research publishes independent studies of that gap, market by market.
Using the term and the mark
The term and the score are free to use and cite, including by agencies in client reports. We ask for one thing: keep the attribution Powered by the G-Lab Agent-Ready Booking Score visible, so a reader can trace a number to the method that produced it. Reports may be white-labelled; the metric may not.